![]() "Repost Network, inc.", will show as SOUNDCLOUD INC (from July 2023 onwards).SoundCloud subscription payments will appear on your bank statement as: If the account is a PayPal account, please provide either the PayPal Invoice ID or the PayPal Item reference. If they do not, then please get in touch with our Support team by filing a ticket clicking on the link at the bottom of this page and provide us with the cardholder's full name and the last four digits of the card’s number and the date of the transaction (on rare occasions where we cannot trace the payment, we may require you to provide further details). If you don't recognize the payment for a plan that you did not initialize, please check whether any of your accounts have a SoundCloud Go or Pro subscription through the Subscriptions page when you are signed in. If the payment is an automatic recurring charge for a plan which you initialized, it is not considered unauthorized and you may cancel future payments here: I’ve noticed an unauthorized payment on my account Therefore, you will need to contact Google Play Help Center for related billing or subscription questions. Unfortunately do not have access to their subscription or payment information.Unfortunately do not have access to their subscription or payment information, you will need to contact Apple/iTunes customer service for related billing or subscription questions.Otherwise, it could be that you entered your payment information over one year ago and your details need to be refreshed. Your billing agreement was cancelled at PayPal.Your card expired or the expiration date is incorrect.Your bank is rejecting the payment due to other reasons unknown to us.Your bank account has insufficient funds.Your credit card details are no longer correct (have you received a new card?).Please first confirm with your bank or with PayPal that they are not blocking the payment to SoundCloud and double check the following: There are a few reasons why your last payment might have been unsuccessful. To switch from a yearly subscription to a monthly Pro subscription, you will need to follow the same steps above. Don't worry though, nothing is deleted from your account when your subscription expires.Īfter this, simply head over to here and make your yearly Next Pro purchase. Once you've canceled, you will have to wait for your subscription to expire. ![]()
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